1-3 days before your event.
We will take a 20% non-refundable deposit upon receiving the contract and the final payment 7 days before we send the shipment out. If the contract is signed within 2 weeks of the event, we take full payment.
Headphones are $50 each if they are lost or damaged. Transmitters are $150 each if lost, $100 if they are damaged, a full list can we found on the contract
We will need your new event date and will update the invoice, there is no fee. If the equipment has been shipped already, you are liable for that shipments rerouting fee.
You will rent the headphones for a 24 -hour period. Headphones need to be shipped within 2 Business days of the event. We also offer multiple day rentals.